Bank of Zambia designated PSP

Payments, made efficient.

One fast, secure online payment gateway for every way Zambia pays.

to go live
≤3 days
monitoring
24/7
integration
1
Payment approved
Cards · Mobile money · Bank
GateOne’s Cooperating Partners
UBA
FNB
Visa
CyberSource
MTN Mobile Money
Airtel Money
Zamtel Mobile Money
Paratus
UBA
FNB
Visa
CyberSource
MTN Mobile Money
Airtel Money
Zamtel Mobile Money
Paratus
UBA
FNB
Visa
CyberSource
MTN Mobile Money
Airtel Money
Zamtel Mobile Money
Paratus
UBA
FNB
Visa
CyberSource
MTN Mobile Money
Airtel Money
Zamtel Mobile Money
Paratus
UBA
FNB
Visa
CyberSource
MTN Mobile Money
Airtel Money
Zamtel Mobile Money
Paratus
UBA
FNB
Visa
CyberSource
MTN Mobile Money
Airtel Money
Zamtel Mobile Money
Paratus
≤3 daysFrom signed agreement to a live integration
1Bank of Zambia–designated PSP licence held directly
8Products built for organisations across Zambia
24/7Transaction monitoring & reconciliation data access
About GateOne

Zambian fintech, built around payments.

GateOne Technologies Limited, also known as Gate1, is a Lusaka-based fintech company and a payment system business designated by the Bank of Zambia under the National Payment Systems Act. We run GatePay, our online payment gateway, and the products that put card, mobile money and bank payments to work across Zambia.

Anyone can add a “pay now” button. We build for what happens after the money lands.

Payment received
  • The registrar sees who paid
  • The driver confirms the seat
  • Finance reconciles without a spreadsheet

Why GateOne

Regulated, not just registered

Our own Bank of Zambia PSP designation, not someone else's licence.

Live in three working days

A dedicated engineer takes you from sandbox keys to a live merchant.

Data you can counter-check

Export your transaction records and audit them for yourself.

Built by a local team

Support on Zambian hours that understands mobile money settlement.

Services

From online payments to AI, built for how Zambia works.

Ready-made products for payments, transport, entertainment and learning, custom software, and AI engineers who work alongside your team.

Products

Payment Gateway

GatePay

Secure card payments, mobile money and bank transfers through one integration, with real-time reconciliation.

Visit GatePay
Digital Wallet

Poketi

Wallet by GateOne, supported by GatePay — a simple everyday way to hold and spend your money.

Transport System

Mango

Cashless bus travel for passengers, with live trips, tracking and payouts for drivers and operators.

Visit Mango
Bar & Event Management

Chezele

Sales, events, inventory and customers for entertainment venues, all in one dashboard.

Visit Chezele
Online Learning

StudFlix Academy

Affordable online courses that help Zambians build practical skills at their own pace.

Bakery Management

Bakery ERP & Point of Sale

Run production, stock and sales from one system, with a point of sale made for the bakery counter.

Data

Data Migration Services

Move your records from old systems to new ones safely, checked and reconciled along the way.

Data

Data Analytics

Turn the data your organisation already holds into clear reporting you can make decisions on.

Software development

Custom Software

Custom Software Development Services

When an off-the-shelf product doesn't fit, our engineers design, build and support software around the way you work. We already have applications for the entertainment industry, such as bars, and for education.

Coming Soon

Retail & Wholesale Supply Chain

Inventory, ordering and supplier payments for retailers and wholesalers.

AI & Forward Deployed Engineers

The latest AI, working inside your organisation.

We stay at the forefront of the latest AI technologies, and we don’t stop at advice. Our Forward Deployed Engineers join your team, on your problems, until the results show up in your daily work.

Talk to our engineers
Two engineers working through code together on a laptop

Find where AI pays off

We sit with your teams to find the problems worth solving first.

Build on your systems

AI connected to your own data and tools, not a demo on the side.

Automate the busywork

Repetitive work moves to AI so your people can focus on what matters.

Leave your team stronger

We stay until it works in daily use, and your team knows how to run it.

Become a Merchant

Start accepting payments on GatePay.

Whether you're a school, a transport operator, an event organiser or a retailer — the path onto GatePay is the same. No lengthy procurement process, no open-ended "get back to you" timeline.

01

Submit your details

Tell us about your business, your monthly volume and which platform you need — takes under five minutes.

02

Our sales team contacts you

A dedicated account manager calls or WhatsApps you within one business day to understand your setup.

03

We complete onboarding

KYC, contracting and integration — our team does the heavy lifting alongside your developers.

04

Ready to receive payments

You go live on GatePay with settlement, reconciliation and support all switched on.

What onboarding looks like, in detail

Step 3 above — "We complete onboarding" — is a fixed three-day track for institutions integrating GatePay directly, backed by fraud protection that isn't just a promise.

  1. DAY 1

    Discovery & sandbox access

    We map your fee structure or product catalogue and issue sandbox API keys the same day.

  2. DAY 2

    Integrate & test

    Your developers (or ours) wire up the checkout; we test cards, mobile money and edge cases together.

  3. DAY 3

    Go live & reconciliation training

    We flip you to production and walk your finance team through pulling and checking transaction reports.

Fraud protection that isn't just a promise

Every institution on GatePay gets its own transaction ledger — timestamped, exportable, and independent of what any single staff member reports.

  • Daily settlement statements you can reconcile against your books
  • Real-time alerts on unusual transaction volume or failed-payment spikes
  • A support line that will always confirm a transaction against our own records, not just yours

Speak to an expert

Tell us about your business and a member of our sales team will reach out within one business day.

Which product(s) are you looking for? (Optional)
Fraud Safety

Payment fraud is usually procedure failing, not technology.

A few habits stop most of the fraud we see — for individuals and for the finance teams processing hundreds of transactions a day.

Habits worth keeping

  • Never share your PIN or OTPNot with "the bank", not with support, not with anyone who calls you first.
  • Reconcile on a schedule, not when something feels offDaily for high-volume tills, weekly at minimum for everyone else.
  • Separate who approves a payment from who records itOne person doing both is how small discrepancies stay hidden.
  • Verify the recipient before a large transferA second channel — a call, a known contact — catches most "urgent" scams.
  • Keep an independent record of every transactionA screenshot or receipt outside the till system is your evidence if numbers disagree.

How GateOne backs this up

  • Independent transaction ledgerA record you didn't write yourself, timestamped at the gateway.
  • Exportable statements, on demandPull CSV or PDF records for any date range without asking support first.
  • Anomaly alertsFlags on volume spikes, repeated failed attempts, or off-hours activity.
  • Dual confirmation on large transfersA second approval step your team can require above a threshold you set.
  • A human on the support lineSomeone who will check a disputed transaction against our own logs, same day.
Refunds & Cancellations

Clear rules when a payment goes wrong.

Our Cancellation and Refund Policy sets out when a refund is due, how to request one and how long it takes.

24 hoursTo acknowledge your request with a ticket number
5 working daysTo resolve a request, or 15 where a merchant, bank or mobile money operator is involved
2 working daysTo pay an approved refund, to your original payment method
No penaltyFor merchants who cancel by written notice
Who We Settle Through

Partner Banks

UBA
FNB

Card Networks & Processing

Visa
CyberSource

Mobile Network Operators

MTN Mobile Money
Airtel Money
Zamtel Mobile Money
Paratus

All logos above are GateOne's actual current partners.

People

Management Team

The team running day-to-day operations, product and compliance.

Contact

Talk to a real person, today.

Ready to accept payments on GatePay? Talk to our sales team → Need a refund? See how to request one →

Fastest way to reach us: WhatsApp

Message us directly — a real member of our support team replies, no ticket number required.

Message us on WhatsApp

Address

Zambia OfficeLusaka Telecom House2nd Floor, Left wingPlot No.5, Mwaimwena RoadRhodespark, Lusaka, Zambia
Singapore OfficeC/O DRS Capital Ventures111 North Bridge Road, #17-06 Peninsula PlazaSingapore 179098

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